Microsoft - MS-700: Managing Microsoft Teams
Sample Questions
Question: 269
Measured Skill: Plan and Configure a Microsoft Teams Environment (45-50%)
You have a Microsoft Office 365 subscription that contains a user named User1.
You need to ensure that User1 can view Usage reports in the Microsoft Teams admin center. The solution must use the principle of least privilege.
Which role should you assign to User1? A | Usage Summary Reports Reader |
B | Skype for Business administrator |
C | Global Reader |
D | Teams Device Administrator |
Correct answer: AExplanation:
You can use reports to easily identify how people in your business are using Microsoft 365 services. For example, you can identify who is using a service a lot and reaching quotas, or who may not need a Microsoft 365 license at all.
Who can see reports
People who have the following permissions:
Global admins: Microsoft recommends that only a few people in your company have this role. It reduces the risk to your business.
Exchange admins
SharePoint admins
Skype for Business admins
Global reader (with no user details)
Usage Summary Reports reader (with no user details)
Reports reader
Teams Administrator
Teams Communications Administrator
User Experience Success Manager (with no user details)
Usage Summary Reports readers are less privileged that Global readers.
Reference: Microsoft 365 Reports in the admin center
Question: 270
Measured Skill: Monitor and troubleshoot a Microsoft Teams environment (10—15%)
Your company uses Teams.
A user named User1 cannot invite guest users to Teams.
What should you recommend using to identify the cause of the issue? A | Microsoft Teams network Assessment Tool |
B | Teams advisor |
C | Microsoft 365 network connectivity test tool |
D | Self-help diagnostics |
Correct answer: DExplanation:
As Microsoft Teams usage grows, Microsoft has developed Teams-specific diagnostic scenarios that cover top support topics and the most common tasks for which administrators request configuration help. It is important to note that while these diagnostics cannot make changes to your tenant, they do provide insight into known issues and the instructions that you’ll need to fix the issues quickly.
While you’re logged in as an administrator, visit your Microsoft 365 admin center. In the navigation pane, select Show all > Support > New service request. After you briefly describe your issue (for example, “I can't invite a guest to Teams”), the system determines whether a diagnostic scenario matches your issue.
Enter your organization’s root URL. In the Guest Access diagnostic, select the drop-down arrow, select a pre-populated URL from your tenant, and then select Run tests.
After the diagnostic checks finish and the configuration issue is found, the system provides the steps to resolve the issue. In this example, the Tenant Admin had not turned on Guest Access.

Reference: Self-help diagnostics for Microsoft Teams administrators
Question: 271
Measured Skill: Monitor and troubleshoot a Microsoft Teams environment (10—15%)
You deploy a Teams Rooms device named Device1.
You need to identify how many dial-out minutes were consumed during the last month by Device1.
Which report should you run?A | Rate My Call Reports |
B | Audio Conferencing dial-out usage |
C | Summary Reports |
D | PSTN & SMS usage |
Correct answer: BExplanation:
The Audio Conferencing dial-out usage report in the Teams admin center gives you an overview of usage and dollars spent for the audio conferencing dial-out service. This report allows admins to consume user-level data in terms of communication credits spent and dial-out minutes used. It will help admins determine the future communication credits needed going forward from any point in time.
The Audio Conferencing dial-out usage report has three main tabs that will display information in a chart format based on the range selected in the dropdowns above it:
- The Cost tab shows the communication credits spent over the selected period and the table below provide user level detail.
- The Minutes of use tab shows the total dial-out minutes over the selected period and the table below provided user level detail.
- The Dial-out calls tab shows the total number of dial-out calls over the selected period and the table below provide user level detail.
Reference: Audio Conferencing dial-out usage report
Question: 272
Measured Skill: Monitor and troubleshoot a Microsoft Teams environment (10—15%)
You have a Microsoft 365 subscription that uses Teams.
Your company uses a license that includes 60 minutes of dial-out for Teams meetings.
You need to review the total costs of each meeting organizer for dial-out calls during meetings.
Which report should you review?A | PSTN minute pools |
B | Audio Conferencing dial-out usage |
C | PSTN and SMS usage |
D | The Microsoft Call Quality Dashboard detailed report |
E | The Microsoft Call Quality Dashboard summary report |
Correct answer: BExplanation:
The Audio Conferencing dial-out usage report in the Teams admin center gives you an overview of usage and dollars spent for the audio conferencing dial-out service. This report allows admins to consume user-level data in terms of communication credits spent and dial-out minutes used. It will help admins determine the future communication credits needed going forward from any point in time.
The Audio Conferencing dial-out usage report has three main tabs that will display information in a chart format based on the range selected in the dropdowns above it:
- The Cost tab shows the communication credits spent over the selected period and the table below provide user level detail.
- The Minutes of use tab shows the total dial-out minutes over the selected period and the table below provided user level detail.
- The Dial-out calls tab shows the total number of dial-out calls over the selected period and the table below provide user level detail.
Reference: Audio Conferencing dial-out usage report
Question: 273
Measured Skill: Plan and Configure a Microsoft Teams Environment (45-50%)
Note: This questions is based on a case study. The case study is not shown in this demo.
You need to configure the user accounts of the sales department users to meet the security requirements.
What should you do for each user? A | From PowerShell, run the Grant-CsTeamsUpgradePolicy -PolicyName SfBOnly cmdlet. |
B | From PowerShell, run the Grant-CsTeamsUpgradePolicy -PolicyName SfBWithTeamsCollabandMeetings cmdlet. |
C | From the Microsoft Teams admin center, set the Microsoft Teams upgrade policy to Skype for Business only coexistence mode. |
D | From PowerShell, run the Grant-CsTeamsUpgradePolicy -PolicyName Islands cmdlet. |
Correct answer: BExplanation:
The Security Requirements section contains the following relevant requirement:
To meet the company’s compliance policy, users in the sales department must continue to use on-premises Skype for Business for IM and calling only
The "Skype for Business with Teams Collaboration and Meetings" coexistence mode is used to accelerate the availability of Teams meeting capabilities in your organization, in addition to its collaboration capabilities, enabling your users to take advantage of the superior Teams meetings experience-great quality, innovative capabilities such as transcription and translation or background blurring, and superior user experience across all platforms, including mobile devices and browsers.
Along with using Teams for teams and channels–based conversations in this mode, users will use Teams to schedule and conduct their meetings. Private chat and calling remain on Skype for Business. Teams and Skype for Business benefit from a range of "better together" capabilities, such as presence reconciliation, automatic hold/unhold, and HID device support across both applications. Note that it is possible to hide teams and channels if desired using the App Permissions policy.
This coexistence mode is especially useful for organizations with Skype for Business on-premises deployments with Enterprise Voice, who are likely to take some time to upgrade to Teams and want to benefit from the superior Teams meetings as soon as possible.

References:
Understand Microsoft Teams and Skype for Business coexistence and interoperability
Grant-CsTeamsUpgradePolicy