Microsoft - MS-700: Managing Microsoft Teams

Sample Questions

Explanation:

With the increase in usage of Microsoft 365 groups and Microsoft Teams, administrators and users need a way to clean up unused groups and teams. A Microsoft 365 groups expiration policy can help remove inactive groups from the system and make things cleaner.

When a group expires, almost all of its associated services (the mailbox, Planner, SharePoint site, team, etc.) are also deleted.

When a group expires it is "soft-deleted" which means it can still be recovered for up to 30 days.

Administrators can specify an expiration period and any inactive group that reaches the end of that period, and isn't renewed, will be deleted. (This includes archived teams.) The expiration period begins when the group is created, or on the date it was last renewed. Group owners will automatically be sent a notification before the expiration that allows them to renew the group for another expiration interval. Expiration notices for groups used in Teams appear in the Teams Owners feed.

Groups that are actively in use are renewed automatically around 35 days before the group expires. In this case, the owner doesn't get any renewal notifications. Any of the following actions will automatically renew a group:

• SharePoint - View, edit, download, move, share, or upload files. (Viewing a SharePoint page doesn't count as an action for automatic renewal.)
• Outlook - Join or edit group, read or write group message from the group, and like a message (Outlook on the web).
• Teams - Visit a teams channel.
• Viva Engage - View a post within a Viva Engage community or an interactive email in Outlook.
• Forms - View, create, or edit forms, or submit a response to a form.

Use a retention policy to manage the data for your organization by deciding proactively whether to retain content, delete content, or retain and then delete the content.

A retention policy lets you do this very efficiently by assigning the same retention settings at the container level to be automatically inherited by content in that container. For example, all items in SharePoint sites, all email messages in users' Exchange mailboxes, all channel messages for teams that are used with Microsoft Teams.

References:

Microsoft 365 group expiration policy

Create and configure retention policies

Explanation:

As an admin, you can use meeting and event policies to control the features that are available to organizers and participants of meetings, webinars, and town halls in your organization. Depending on the feature, you can manage meeting policies in the Microsoft Teams admin center or through PowerShell.

To ensure that only users in our organization can bypass the lobby, we should configure a Meeting policy:

You can change lobby settings before, during, or after a meeting (in the case of a meeting series). The changes will only apply to the meeting you change them in unless the meeting is part of a series. Then, changes will be applied to all future meetings in that series.

Meeting organizers can change this default setting for each meeting they create.

References:

Manage meeting and event policies in Microsoft Teams

Configure the Microsoft Teams meeting lobby for sensitive meetings

Explanation:

Microsoft 365 Copilot in Teams meetings and events is an artificial intelligence (AI) tool that captures important conversation points. Each meeting and webinar participant with a Microsoft 365 Copilot license can ask prompts that are only visible to them. Participants and organizers can learn things like who said what and where people agree or disagree. Microsoft 365 Copilot in Teams can also recommend follow-up tasks, all in real time during a meeting. Organizers, co-organizers, and presenters can use Copilot during town hall events. As an admin, you can manage how users in your org use Copilot for Teams meetings and events.

There are two ways for users in your organization to use Copilot in meetings and events:

1. During and after the meeting

When organizers create a meeting or event, they can set Copilot's value to During and after the meeting from the dropdown in their meeting options. Once someone starts transcription, licensed users can select the Copilot button for use during, and after the meeting or event.

2. Only during the meeting

When organizers create a meeting or event, they can set Copilot's value to Only during the meeting from the dropdown in their meeting options. Once someone with a Microsoft 365 Copilot license selects the Copilot button during the meeting or event, Copilot runs for all licensed users. This option relies on speech-to-text audio processing data that isn't saved after the meeting or event ends. Users can't access Copilot in Teams and its history after the meeting or event.

Manage Copilot for Teams meetings and events in the Teams admin center

1. Open the Teams admin center.
2. Expand Meetings from the navigation pane.
3. Under Meetings, select Meeting Policies.
4. Either select an existing policy or create a new one.
5. Navigate to the Recording & transcription section and find the Copilot setting.
6. Select On, On with saved transcript required, On with transcript saved by default, or Off from the dropdown.
7. Select Save

Reference: Manage Microsoft 365 Copilot in Teams meetings and events

• Provide a virtual receptionist that connects callers to either a specific user or the help desk.
• Route calls to the help desk on a First in, First out (FIFO) order.

Explanation:

Auto attendants allow you to set up menu options to route calls based on caller input. Menu options for an Auto attendant--such as "For Sales, press 1--For Services press 2"--let an organization provide a series of choices that guide callers to their destination quickly, without relying on a human operator to handle incoming calls.

Call queues are waiting areas for callers. For situations where callers need to reach someone with a particular specialty--such as sales or service--rather than a specific person, you can use Call queues to connect callers to the group of agents who can assist them. Callers are put on hold until an agent assigned to the queue is available to take their call.

When Auto attendants and Call queues are used together, they can easily route callers to the appropriate person or department in your organization.

Reference: Plan for Teams Auto attendants and Call queues

• Identify how much network bandwidth is needed based on the number of users in Branch1 that use audio, video, and screen sharing.
• Validate the connection, IP address, and port requirements between Branch2 and the Microsoft network.

Explanation:

Network Planner is a new tool that is available in the Teams admin center. It can be found by going to Planning > Network planner. In just a few steps, the Network Planner can help you determine and organize network requirements for connecting Microsoft Teams users across your organization. When you provide your network details and Teams usage, the Network Planner calculates your network requirements for deploying Teams and cloud voice across your organization's physical locations.

The Microsoft 365 network connectivity test tool is located at https://connectivity.m365.cloud.microsoft. It's an adjunct tool to the network assessment and network insights available in the Microsoft 365 admin center under the Health | Connectivity menu.

The Microsoft 365 network connectivity test tool tests connectivity to Microsoft 365 services, helps validate network connectivity and identify issues, and provides insights into network path and configuration problems.

References:

Use the Network planner for Microsoft Teams

Microsoft 365 network connectivity test tool