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Microsoft - MS-700: Managing Microsoft Teams

Sample Questions

Question: 224
Measured Skill: Manage Chat, Calling, and Meetings (30-35%)

You have a Microsoft 365 subscription that uses Microsoft Teams. All users are assigned Microsoft Office 365 Enterprise E3 license.

You need to ensure that the users can join scheduled meetings by dialing a toll-free phone number.

Which two add-on licenses should you assign to the users?

(Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.)

ACommunication Credits
B Microsoft 365 Phone System - Virtual User
C Microsoft 365 Domestic Calling Plan
D Microsoft 365 Audio Conferencing
E Common Area Phone

Correct answer: A, D

Explanation:

Sometimes people in your organization will need to use a phone to call in to a meeting. Microsoft Teams includes the audio conferencing feature for just this situation! People can call in to Teams meetings using a phone, instead of using the Teams app on a mobile device or PC.

You only need to set up Audio Conferencing for people who plan to schedule or lead meetings. Meeting attendees who dial in don't need any licenses assigned to them or other setup.

Get and assign licenses

  1. For Audio Conferencing, you need a license for each user who will set up dial-in meetings. To learn which licenses you need to buy for Audio Conferencing and how much they will cost, see Microsoft Teams add-on licensing.

  2. After you buy the Audio Conferencing licenses, you will need to assign them to those people in your organization who are going to schedule or lead meetings. 

  3. We also recommend that you assign Communications Credits licenses (they don’t cost anything) to the same people you assigned licenses to in the previous step.

Reference: Set up Audio Conferencing for Microsoft Teams



Question: 225
Measured Skill: Manage Chat, Calling, and Meetings (30-35%)

You have a Microsoft 365 subscription that uses Microsoft Teams.

Users report poor call quality.

You need to identify whether Teams calls use TCP or UDP.

What should you review in the Microsoft Call Quality Dashboard?

AEndpoint Reports
B Reliability Reports
C Quality Drill Down Reports
D Quality of Experience Reports

Correct answer: D

Explanation:

Microsoft Call Quality Dashboard (CQD) uses a near-real-time (NRT) data feed. Call records are available in CQD within 30 minutes of the end of a call. Call records from the NRT pipeline are only available for a few months before they are removed from the data set.

Microsoft Teams calls use UDP by default. Transmission Control Protocol (TCP) is considered a failback transport and not the primary transport you want for real-time media. The reason it's a failback transport is due to the stateful nature of TCP. For example, if a call is made on a latent network and media packets are delayed, then packets from a few seconds ago—which are no longer useful—compete for bandwidth to get to the receiver, which can make a bad situation worse. This makes the audio healer stitch and stretch audio, resulting in audible artifacts, often in the form of jitter.

References:

Use CQD to manage call and meeting quality in Microsoft Teams

Data available in CQD reports



Question: 226
Measured Skill: Manage Chat, Calling, and Meetings (30-35%)

You have a Microsoft 365 subscription that uses Microsoft Teams and contains a user named User1.

User1 reports that the Meeting recording button is missing from the Microsoft Teams client. The user cannot record meetings.

You need to ensure that User1 meets the prerequisites to record Microsoft Teams meetings.

What should you do?

AFrom the Microsoft Teams admin center, use the Call Quality Dashboard (CQD).
B From the Microsoft Teams admin center, use Teams advisor.
C From the Microsoft 365 admin center, enter Diag: Missing Recording in the How can we help? search box.
D From the Microsoft 365 admin center, enter Diag: Meeting Recording in the How can we help? search box.

Correct answer: D

Explanation:

As Microsoft Teams usage grows, Microsoft has developed Teams-specific diagnostic scenarios that cover top support topics and the most common tasks for which administrators request configuration help. It is important to note that while these diagnostics cannot make changes to your tenant, they do provide insight into known issues and the instructions that you’ll need to fix the issues quickly.

While you’re logged in as an administrator, visit your Microsoft 365 admin center. In the navigation pane, select Show all > Support > New service request. After you briefly describe your issue (for example, “I can't invite a guest to Teams”), the system determines whether a diagnostic scenario matches your issue.

As you type search terms, a type-ahead query assists you to find the topics that you’re searching for.

Reference: Self-help diagnostics for Microsoft Teams administrators



Question: 227
Measured Skill: Plan and Configure a Microsoft Teams Environment (45-50%)

You have a Microsoft 365 subscription that uses Microsoft Teams.

You plan to deploy collaboration bars for Microsoft Teams.

You need to manage built-in software and firmware updates for the collaboration bars. The solution must use the principle of least privilege.

Which updates can be applied automatically, and which role is required to perform manual updates for the collaboration bars?

(To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.)

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AUpdates that can be applied automatically: Firmware only
Role required to perform manual updates: Teams communications administrator
B Updates that can be applied automatically: Firmware only
Role required to perform manual updates: Teams administrator
C Updates that can be applied automatically: OEM agent app only
Role required to perform manual updates: Teams Communication Support Engineer
D Updates that can be applied automatically: Company portal app only
Role required to perform manual updates: Teams Communication Support Specialis
E Updates that can be applied automatically: Company portal app only
Role required to perform manual updates: Teams administrator
F Updates that can be applied automatically: Teams app and Teams admin agent
Role required to perform manual updates: Teams Communication Support Engineer

Correct answer: B

Explanation:

Using the Microsoft Teams admin center, you can update your Teams devices, such as Teams phones, Teams panels, and collaboration bars, remotely, and you can choose device firmware automatic-update behavior. You can update the following on your devices using the Teams admin center:

  • Teams app and teams admin agent
  • Company portal app
  • OEM agent app
  • Device firmware

Device firmware updates can either be applied automatically or scheduled for a future date and time. Other available device updates aren't applied automatically, but can be applied manually or scheduled for a future date and time.

To manage devices, you need to be a Global admin, Teams Service admin, or Teams Device admin. 

References:

Update Microsoft Teams devices remotely

Use Microsoft Teams administrator roles to manage Teams



Question: 228
Measured Skill: Manage Teams and App Policies (20-25%)

You have a Microsoft 365 subscription that uses Microsoft Teams.

You have a team named R&D_Projects.

You need to prevent guest users from being invited to R&D_Projects. The guest users must be able to be invited to other teams.

What are two ways to block guest access to the R&D_Projects team?

(Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.)

AApply a sensitivity label to the R&D_Projects team.
B From Azure PowerShell, run the New-AzureADObjectSetting cmdlet.
C Configure a Microsoft 365 group expiration policy.
D From the Microsoft Teams admin center, disable guest access.
E From the Microsoft 365 admin center, disable guest access.

Correct answer: A, B

Explanation:

If you want to allow guest access to most groups and teams, but have some where you want to prevent guest access, you can block guest access for individual groups and teams. (Blocking guest access to a team is done by blocking guest access to the associated group.) This prevents new guests from being added but does not remove guests that are already in the group or team.

If you use sensitivity labels in your organization, we recommend using them to control guest access on a per-group basis.

You can also prevent the addition of new guests to individual groups by using PowerShell. Run the following script, changing <GroupName> to the name of the group where you want to block guest access.

$GroupName = "<GroupName>"

Connect-AzureAD

$template = Get-AzureADDirectorySettingTemplate | ? {$_.displayname -eq "group.unified.guest"}
$settingsCopy = $template.CreateDirectorySetting()
$settingsCopy["AllowToAddGuests"]=$False
$groupID= (Get-AzureADGroup -SearchString $GroupName).ObjectId
New-AzureADObjectSetting -TargetType Groups -TargetObjectId $groupID -DirectorySetting $settingsCopy

To verify your settings, run this command:

Get-AzureADObjectSetting -TargetObjectId $groupID -TargetType Groups | fl Values

References:

Prevent guests from being added to a specific Microsoft 365 group or Microsoft Teams team

Use sensitivity labels to protect content in Microsoft Teams, Microsoft 365 groups, and SharePoint sites





 
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