Microsoft - MS-700: Managing Microsoft Teams

Sample Questions

Explanation:

You can use reports to easily identify how people in your business are using Microsoft 365 services. For example, you can identify who is using a service a lot and reaching quotas, or who may not need a Microsoft 365 license at all.

Who can see reports

People who have the following permissions:

• Global admins: Microsoft recommends that only a few people in your company have this role. It reduces the risk to your business.

• Exchange admins

• SharePoint admins

• Skype for Business admins

• Global reader (with no user details)

• Usage Summary Reports reader (with no user details)

• Reports reader

• Teams Administrator

• Teams Communications Administrator

• User Experience Success Manager (with no user details)

Usage Summary Reports readers are less privileged that Global readers.

Reference: Microsoft 365 Reports in the admin center

Explanation:

As Microsoft Teams usage grows, Microsoft has developed Teams-specific diagnostic scenarios that cover top support topics and the most common tasks for which administrators request configuration help. It is important to note that while these diagnostics cannot make changes to your tenant, they do provide insight into known issues and the instructions that you’ll need to fix the issues quickly.

While you’re logged in as an administrator, visit your Microsoft 365 admin center. In the navigation pane, select Show all > Support > New service request. After you briefly describe your issue (for example, “I can't invite a guest to Teams”), the system determines whether a diagnostic scenario matches your issue.

Enter your organization’s root URL. In the Guest Access diagnostic, select the drop-down arrow, select a pre-populated URL from your tenant, and then select Run tests.

After the diagnostic checks finish and the configuration issue is found, the system provides the steps to resolve the issue. In this example, the Tenant Admin had not turned on Guest Access.

Reference: Self-help diagnostics for Microsoft Teams administrators

Explanation:

The Audio Conferencing dial-out usage report in the Teams admin center gives you an overview of usage and dollars spent for the audio conferencing dial-out service. This report allows admins to consume user-level data in terms of communication credits spent and dial-out minutes used. It will help admins determine the future communication credits needed going forward from any point in time.

The Audio Conferencing dial-out usage report has three main tabs that will display information in a chart format based on the range selected in the dropdowns above it:

• The Cost tab shows the communication credits spent over the selected period and the table below provide user level detail.
• The Minutes of use tab shows the total dial-out minutes over the selected period and the table below provided user level detail.
• The Dial-out calls tab shows the total number of dial-out calls over the selected period and the table below provide user level detail.

Reference: Audio Conferencing dial-out usage report

Explanation:

The Audio Conferencing dial-out usage report in the Teams admin center gives you an overview of usage and dollars spent for the audio conferencing dial-out service. This report allows admins to consume user-level data in terms of communication credits spent and dial-out minutes used. It will help admins determine the future communication credits needed going forward from any point in time.

The Audio Conferencing dial-out usage report has three main tabs that will display information in a chart format based on the range selected in the dropdowns above it:

• The Cost tab shows the communication credits spent over the selected period and the table below provide user level detail.
• The Minutes of use tab shows the total dial-out minutes over the selected period and the table below provided user level detail.
• The Dial-out calls tab shows the total number of dial-out calls over the selected period and the table below provide user level detail.

Reference: Audio Conferencing dial-out usage report

Explanation:

The Security Requirements section contains the following relevant requirement:

To meet the company’s compliance policy, users in the sales department must continue to use on-premises Skype for Business for IM and calling only

The "Skype for Business with Teams Collaboration and Meetings" coexistence mode is used to accelerate the availability of Teams meeting capabilities in your organization, in addition to its collaboration capabilities, enabling your users to take advantage of the superior Teams meetings experience-great quality, innovative capabilities such as transcription and translation or background blurring, and superior user experience across all platforms, including mobile devices and browsers.

Along with using Teams for teams and channels–based conversations in this mode, users will use Teams to schedule and conduct their meetings. Private chat and calling remain on Skype for Business. Teams and Skype for Business benefit from a range of "better together" capabilities, such as presence reconciliation, automatic hold/unhold, and HID device support across both applications. Note that it is possible to hide teams and channels if desired using the App Permissions policy.

This coexistence mode is especially useful for organizations with Skype for Business on-premises deployments with Enterprise Voice, who are likely to take some time to upgrade to Teams and want to benefit from the superior Teams meetings as soon as possible.

References:

Understand Microsoft Teams and Skype for Business coexistence and interoperability

Grant-CsTeamsUpgradePolicy